Privacy Policy for Straight 2 Trade Double Glazing Ltd

Last Updated: 13 December 2023

1. Introduction

Welcome to Straight 2 Trade Double Glazing Ltd. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your personal data in compliance with the General Data Protection Regulation (GDPR) when you visit our website and use our services.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Such as your name, address, email address, and phone number.

  • Usage Data: Information on how you use our website and services.

  • Technical Data: Includes IP addresses, browser types and versions, time zone settings, and operating systems.

  • Cookies and Similar Technologies: We use cookies to enhance your browsing experience and provide personalised services.

3. How We Use Your Information

Your personal data is used for the following purposes:

  • To provide and manage our services.

  • To communicate with you, including responding to your enquiries and providing customer support.

  • For internal analytics to improve our website and services.

  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent, where required.

  • The necessity to fulfil a contract with you.

  • Compliance with our legal obligations.

  • Our legitimate interests, such as in improving our services and website.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Third-party service providers who support our business operations.

  • Regulatory authorities, law enforcement, or other parties for legal reasons.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

7. Your Rights Under GDPR

Under GDPR, you have rights including:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Erasure of your personal data.

  • Objecting to processing of your personal data.

  • Restriction of processing your personal data.

  • Data portability.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Straight 2 Trade Double Glazing Ltd

 30-32 Crown Street,

 Ayr, KA8 8AG

 Email: sales@straight2tradedoubleglazing.co.uk

Phone: 01292 431112